{"id":5489,"date":"2021-10-06T10:33:40","date_gmt":"2021-10-06T10:33:40","guid":{"rendered":"https:\/\/www.kohopsa.com\/features\/ticketing\/"},"modified":"2024-08-28T13:47:14","modified_gmt":"2024-08-28T10:47:14","slug":"saksbehandling","status":"publish","type":"page","link":"https:\/\/www.kohopsa.com\/no\/funksjoner\/saksbehandling\/","title":{"rendered":"Saksbehandling"},"content":{"rendered":"\n\n\n\n<div id=\"\" class=\"l-container wp-block-acf-container wp-block-acf-container-base alignfull   container-block_6b2f7a547fe304aedb1da76dfee04aed  l-pad-top l-pad-bottom has-bg\">\n  <style>\n          @media (max-width: 39.9375em) {\n        .container-block_6b2f7a547fe304aedb1da76dfee04aed {\n          padding-bottom: 42% !important;        }\n      }\n      <\/style>\n\n\n  \n      <div class=\"l-container__bg bg-center-center \">\n                <div class=\"l-container__bg--overlay\" style=\"background-color: #d2eaf1; opacity: 1;\"><\/div>\n      <\/div>\n    \n      <div class=\"l-container__bg bg-left-bottom-overflow \">\n                            <picture>\n                        <source sizes=\"auto\" srcset=\"https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/ticketing-icon-gray-small.png 750w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/ticketing-icon-gray-small-640x640.png 640w\" type=\"image\/jpeg\">\n            <img decoding=\"async\" src=\"https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/ticketing-icon-gray-small.png\" class=\" bg-container-block_6b2f7a547fe304aedb1da76dfee04aed-1\" \/>\n          <\/picture>\n          <style>\n\n          @media (max-width: 39.9375em) {\n            .l-container__bg img.bg-container-block_6b2f7a547fe304aedb1da76dfee04aed-1 {\n                          }\n          }\n            @media (min-width: 40em) {\n              .l-container__bg img.bg-container-block_6b2f7a547fe304aedb1da76dfee04aed-1 {\n                width:34%;max-width: 740px;min-width:150px;margin-left: 59%;              }\n            }\n          <\/style>\n                          <div class=\"l-container__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n    \n  <div class=\"l-inside alignwide\">\n    <div class=\"l-row  l-justify--start l-row--center l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-6 l-m-6 l-row--start l-justify--center content-0 content-container-block_6b2f7a547fe304aedb1da76dfee04aed-0 has-bg    \" >\n      <style>\n        .content-container-block_6b2f7a547fe304aedb1da76dfee04aed-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: #ffffff; opacity: 0.82;\"><\/div>\n      <\/div>\n\n\n                  <h1>H\u00e5ndter henvendelser om regnskaps\u00adoppgaver i et saks&shy;behandlings&shy;system<\/h1>\n<p>Et saksbehandlings\u00ad\u00adsystem for kundehenvendelser er en annen puslebrikke du kan legge til i Koho PSA. Med dette systemet kan virksomheten ta h\u00e5nd om henvendelsene dere mottar, i ett sentralisert system.<\/p>\n\n              <div class=\"button-container l-justify--start\">\n                        <a href=\"https:\/\/www.kohopsa.com\/no\/be-om-mote\/\" class=\"button default \" >\n                Be om en demonstrasjon                              <\/a>\n                          <a href=\"https:\/\/www.kohopsa.com\/no\/priser\/\" class=\"button button--text \" >\n                Se pakker                                  <svg><use xlink:href=\"#t-arrow\" \/><\/svg>\n                              <\/a>\n                    <\/div>\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-6 l-m-6 l-row--start l-justify--start content-1 content-container-block_6b2f7a547fe304aedb1da76dfee04aed-1     \" >\n      <style>\n        .content-container-block_6b2f7a547fe304aedb1da76dfee04aed-1 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  \n                <\/div>\n  \n\n          \n                  <\/div> \n      \n  <\/div>\n\n<\/div>\n\n\n\n\n\n\n<div id=\"\" class=\"l-container wp-block-acf-container wp-block-acf-container-base alignfull   container-block_32592fb8d4f1996e519976663f4f240c  l-pad-top l-pad-bottom has-bg\">\n  <style>\n      <\/style>\n\n\n  \n      <div class=\"l-container__bg bg-center-center \">\n                <div class=\"l-container__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n    \n  <div class=\"l-inside alignnarrow\">\n    <div class=\"l-row  l-justify--start l-row--center l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-0 content-container-block_32592fb8d4f1996e519976663f4f240c-0  has-bg--fill  l-stretch-self padding-large \" >\n      <style>\n        .content-container-block_32592fb8d4f1996e519976663f4f240c-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg l-content__bg--fill-block\">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h2 style=\"text-align: center;\">Et saksbehandlingssytem for kundehenvendelser tar kundeservicen og h\u00e5ndteringen av arbeidet til et nytt niv\u00e5<\/h2>\n<p style=\"text-align: center;\">Hvis du bruker et saksbehandlingssystem, kan kunder sende henvendelser om arbeid direkte til riktig medarbeider, enten gjennom samarbeidsportalen eller per e-post. Saksbehandlingssystemer forbedrer kommunikasjonen med kundene, ettersom du samler alt p\u00e5 ett sted og kan v\u00e6re trygg p\u00e5 at alle henvendelser blir besvart.<\/p>\n\n              <div class=\"button-container l-justify--center\">\n                        <a href=\"https:\/\/www.kohopsa.com\/no\/samarbeidsportalen\/\" class=\"button button--text \" >\n                Bli kjent med Samarbeidsportalen                                  <svg><use xlink:href=\"#t-arrow\" \/><\/svg>\n                              <\/a>\n                    <\/div>\n                <\/div>\n  \n\n          \n                  <\/div> \n      <div class=\"l-row  l-justify--start l-row--center l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-0 content-container-block_32592fb8d4f1996e519976663f4f240c-0     \" >\n      <style>\n        .content-container-block_32592fb8d4f1996e519976663f4f240c-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  \n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-1 content-container-block_32592fb8d4f1996e519976663f4f240c-1     \" >\n      <style>\n        .content-container-block_32592fb8d4f1996e519976663f4f240c-1 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <div style=\"width:100%; height:0; position: relative; padding-bottom:56.25%\"><iframe title=\"Video Player\" src=\"https:\/\/kohosales.twentythree.com\/v.ihtml\/player.html?token=9dc924acac48dca7de00b7cc477aeb21&#038;source=embed&#038;photo%5fid=103832190\" style=\"width:100%; height:100%; position: absolute; top: 0; left: 0;\" frameborder=\"0\" border=\"0\" scrolling=\"no\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div>\n\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-2 content-container-block_32592fb8d4f1996e519976663f4f240c-2     \" >\n      <style>\n        .content-container-block_32592fb8d4f1996e519976663f4f240c-2 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  \n                <\/div>\n  \n\n          \n                  <\/div> \n      \n  <\/div>\n\n<\/div>\n\n\n\n\n\n\n<div id=\"\" class=\"l-container wp-block-acf-container wp-block-acf-container-base alignnormal   container-block_78f24cd1b8612c4d266b326be8d786c4  l-pad-top l-pad-bottom \">\n  <style>\n      <\/style>\n\n\n  \n  <div class=\"l-inside alignwide\">\n    <div class=\"l-row  l-justify--start l-row--center l-row--left-right has-bg \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: #304362; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-0 content-container-block_78f24cd1b8612c4d266b326be8d786c4-0     \" >\n      <style>\n        .content-container-block_78f24cd1b8612c4d266b326be8d786c4-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  \n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-6 l-m-12 l-row--end l-justify--center content-1 content-container-block_78f24cd1b8612c4d266b326be8d786c4-1  has-bg--fill  l-stretch-self  \" >\n      <style>\n        .content-container-block_78f24cd1b8612c4d266b326be8d786c4-1 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg l-content__bg--fill-row\">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <p><img decoding=\"async\" class=\"wp-image-8960 size-full aligncenter\" src=\"https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1.png\" alt=\"Koho PSAs saksbehandlingssytem\" width=\"2914\" height=\"1832\" srcset=\"https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1.png 2914w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-640x402.png 640w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-1024x644.png 1024w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-768x483.png 768w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-1536x966.png 1536w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-2048x1288.png 2048w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-1440x905.png 1440w, https:\/\/www.kohopsa.com\/wp-content\/uploads\/2024\/07\/tiketo\u0308inti-1-2560x1609.png 2560w\" sizes=\"(max-width: 2914px) 100vw, 2914px\" \/><\/p>\n\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-6 l-m-12 l-row--start l-justify--center content-2 content-container-block_78f24cd1b8612c4d266b326be8d786c4-2    padding-large \" >\n      <style>\n        .content-container-block_78f24cd1b8612c4d266b326be8d786c4-2 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h2><span style=\"color: #ffffff;\">Funksjoner<\/span><\/h2>\n<ul>\n<li><span style=\"color: #ffffff;\">motta kundehenvendelser via e-post eller i <a style=\"color: #ffffff;\" href=\"https:\/\/www.kohopsa.com\/no\/samarbeidsportalen\/\">Portalen<\/a><\/span><\/li>\n<li><span style=\"color: #ffffff;\">saksbehandlingssystemet leveres med administrasjon av tjenesteniv\u00e5avtaler<\/span><\/li>\n<li><span style=\"color: #ffffff;\">spor og overv\u00e5k svar- og l\u00f8sningstid opp mot tjenesteniv\u00e5avtalen<\/span><\/li>\n<li><span style=\"color: #ffffff;\">lag en responsplan og en tidslinje for arbeidet med \u00e5 l\u00f8se oppgaven<\/span><\/li>\n<li><span style=\"color: #ffffff;\">sjekk at medarbeiderne overholder tidsskjemaet<\/span><\/li>\n<li><span style=\"color: #ffffff;\">standardsvar \u2013 formuler svar p\u00e5 vanlige henvendelser som kan brukes p\u00e5 nytt senere<\/span><\/li>\n<li><span style=\"color: #ffffff;\">f\u00f8lg med p\u00e5 og fakturer for tid brukt p\u00e5 kundehenvendelser<\/span><\/li>\n<li><span style=\"color: #ffffff;\">overv\u00e5k viktige henvendelser og f\u00e5 varsler om all aktivitet knyttet til henvendelsen<\/span><\/li>\n<li><span style=\"color: #ffffff;\">konfigurer og lagre rekkef\u00f8lgen p\u00e5 kundehenvendelsene<\/span><\/li>\n<\/ul>\n\n                <\/div>\n  \n\n          \n                  <\/div> \n      \n  <\/div>\n\n<\/div>\n\n\n\n\n\n\n<div id=\"\" class=\"l-container wp-block-acf-container wp-block-acf-container-base alignfull   container-block_31ab795c05f27f55f2d3a76161be49d3  l-pad-top l-pad-bottom has-bg\">\n  <style>\n      <\/style>\n\n\n  \n      <div class=\"l-container__bg bg-center-center \">\n                <div class=\"l-container__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n    \n  <div class=\"l-inside alignnarrow\">\n    <div class=\"l-row  l-justify--center l-row--start l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-0 content-container-block_31ab795c05f27f55f2d3a76161be49d3-0     \" >\n      <style>\n        .content-container-block_31ab795c05f27f55f2d3a76161be49d3-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <p style=\"text-align: center;\"><span style=\"color: #000000; font-size: 140%;\">\u201dSaksbehandlingssystemet til Koho PSA gj\u00f8r arbeidet mitt betydelig lettere. Kommunikasjonen med kundene blir ikke blandet sammen med personlige meldinger og nyhetsbrev i innboksen min, og jeg f\u00e5r arbeidet mer effektivt. I tillegg slipper jeg \u00e5 kaste bort arbeidstid p\u00e5 \u00e5 lete etter viktige meldinger fra kundene.\u201d<\/span><\/p>\n<p style=\"text-align: center;\">\u2013 Jukka-Pekka Inkinen, Finansio<\/p>\n\n                <\/div>\n  \n\n          \n                  <\/div> \n      \n  <\/div>\n\n<\/div>\n\n\n\n\n\n\n<div id=\"\" class=\"l-container wp-block-acf-container wp-block-acf-container-base alignfull   container-block_6d0776606bd0954dec80bddd38570160  l-pad-top l-pad-bottom has-bg\">\n  <style>\n      <\/style>\n\n\n  \n      <div class=\"l-container__bg bg-center-center \">\n                <div class=\"l-container__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n    \n  <div class=\"l-inside alignwide\">\n    <div class=\"l-row  l-justify--start l-row--stretch l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--end content-0 content-container-block_6d0776606bd0954dec80bddd38570160-0     \" >\n      <style>\n        .content-container-block_6d0776606bd0954dec80bddd38570160-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h2 style=\"text-align: center;\"><span style=\"color: #f19220;\">Hva er fordelene med et saksbehandlingssystem for kundehenvendelser?<\/span><\/h2>\n\n                <\/div>\n  \n\n          \n                  <\/div> \n      <div class=\"l-row  l-justify--start l-row--stretch l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-3 l-m-12 l-row--start l-justify--start content-0 content-container-block_6d0776606bd0954dec80bddd38570160-0 has-bg   padding-large \" >\n      <style>\n        .content-container-block_6d0776606bd0954dec80bddd38570160-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: #d2eaf1; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h4 style=\"text-align: center;\">Bedre kommunikasjon med kundene<\/h4>\n<p style=\"text-align: center;\">Med rask tilgang til henvendelser kunden har sendt tidligere, er det enkelt \u00e5 f\u00e5 oversikt over hva kunden snakker om. Det er spesielt viktig \u00e5 se hva som er skrevet tidligere, n\u00e5r du vikarierer for en kollega.<\/p>\n<p style=\"text-align: center;\">\n\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-3 l-m-12 l-row--start l-justify--start content-1 content-container-block_6d0776606bd0954dec80bddd38570160-1 has-bg   padding-large \" >\n      <style>\n        .content-container-block_6d0776606bd0954dec80bddd38570160-1 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: #d2eaf1; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h4 style=\"text-align: center;\">Prioritering av oppgaver<\/h4>\n<p style=\"text-align: center;\">N\u00e5r du bare bruker e-post, er det fort gjort \u00e5 glemme eldre meldinger, slik at saken ikke blir l\u00f8st. Med et saksbehandlingssystem f\u00e5r du enkelt oversikt over status for alle henvendelser, noe som gj\u00f8r det lettere \u00e5 hjelpe kundene s\u00e5 de blir forn\u00f8yde.<\/p>\n\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-3 l-m-12 l-row--start l-justify--start content-2 content-container-block_6d0776606bd0954dec80bddd38570160-2 has-bg   padding-large \" >\n      <style>\n        .content-container-block_6d0776606bd0954dec80bddd38570160-2 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: #d2eaf1; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h4 style=\"text-align: center;\">Oversikt og fakturering<\/h4>\n<p style=\"text-align: center;\">F\u00f8lg med p\u00e5 fremdriften i arbeidet, tidsbruken for en bestemt oppgave og oppgaver som ikke blir l\u00f8st i tide.<\/p>\n<p style=\"text-align: center;\">Du kan ogs\u00e5 f\u00f8lge med p\u00e5 tidsbruken for en bestemt sak og produsere en faktura direkte basert p\u00e5 denne informasjonen.<\/p>\n\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-3 l-m-12 l-row--start l-justify--start content-3 content-container-block_6d0776606bd0954dec80bddd38570160-3 has-bg   padding-large \" >\n      <style>\n        .content-container-block_6d0776606bd0954dec80bddd38570160-3 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: #d2eaf1; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h4 style=\"text-align: center;\">Samarbeid<\/h4>\n<p style=\"text-align: center;\">Hvis medarbeidere av en eller annen grunn ikke f\u00e5r gjort oppgaver de har ansvaret for, er dette enkelt \u00e5 l\u00f8se ved \u00e5 gi andre kollegaer tilgang til oppgavene. Slik unng\u00e5r du at henvendelser fra kunder blir liggende ubesvart hvis en medarbeider for eksempel er syk eller har ferie.<\/p>\n\n                <\/div>\n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-4 content-container-block_6d0776606bd0954dec80bddd38570160-4     \" >\n      <style>\n        .content-container-block_6d0776606bd0954dec80bddd38570160-4 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  \n                <\/div>\n  \n\n          \n                  <\/div> \n      \n  <\/div>\n\n<\/div>\n\n\n\n\n\n\n<div id=\"\" class=\"l-container wp-block-acf-container wp-block-acf-container-base alignfull   container-block_836b194075f57895391742657d4c2989  l-pad-top l-pad-bottom has-bg\">\n  <style>\n      <\/style>\n\n\n  \n      <div class=\"l-container__bg bg-center-center \">\n                <div class=\"l-container__bg--overlay\" style=\"background-color: #f5f3f1; opacity: 1;\"><\/div>\n      <\/div>\n    \n  <div class=\"l-inside alignwide\">\n    <div class=\"l-row  l-justify--start l-row--start l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n          <div class=\"l-s-12 l-content-column  l-l-12 l-m-12 l-row--start l-justify--start content-0 content-container-block_836b194075f57895391742657d4c2989-0     \" >\n      <style>\n        .content-container-block_836b194075f57895391742657d4c2989-0 > svg {\n          fill: #f19220;\n        }\n              <\/style>\n            <div class=\"l-content__bg \">\n                <div class=\"l-content__bg--overlay \" style=\"background-color: ; opacity: 1;\"><\/div>\n      <\/div>\n\n\n                  <h3 style=\"text-align: center;\">Priser<\/h3>\n\n                <\/div>\n  \n\n          \n                  <\/div> \n      <div class=\"l-row  l-justify--start l-row--start l-row--left-right  \">\n    <div class=\"l-row__bg \">\n        <div class=\"l-row__bg--overlay\" style=\"background-color: ; opacity: 1;\"><\/div>\n  <\/div>\n  \n  <div class=\"l-s-12 l-pad pricing__container\">\n        <div class=\"l-row pricing__row l-justify--center\">\n                    <div class=\"l-pad l-s-12 l-m-6 l-l-4 l-content-column pricing__column\" id=\"\">\n          <div class=\"pricing__column-content\">\n            <h3>Saksbehandlingssystem for kundehenvendelser<\/h3>\n                          <div class=\"pricing__price-user\"><\/div>\n                              <div class=\"pricing__price-per-user\"><b>F\u00f8lger med i pakken Business+<\/b><\/div>\n                                      <div class=\"pricing__content\">\n              <ul>\n<li>administrering av tjenesteniv\u00e5avtaler<\/li>\n<li>\u00e5pningstid<\/li>\n<li>automatisk svar<\/li>\n<li>tidsbruk<\/li>\n<li>masseredigering av kundehenvendelser<\/li>\n<li>e-postvarsler<\/li>\n<li>f\u00f8lg med p\u00e5 oppgaver og f\u00e5 beskjed om endringer og progresjon<\/li>\n<\/ul>\n                              <p class=\"l-align-center\"><a class=\"button\" href=\"https:\/\/www.kohopsa.com\/no\/priser\/\">Se pakker<\/a><\/p>\n              \n            <\/div>\n          <\/div>\n                  <\/div>\n        <script>\n          var pricingContentLists = document.querySelectorAll('.pricing__content > ul > li');\n          for (iL = 0; iL < pricingContentLists.length; iL++) {\n            if ( pricingContentLists[iL].querySelectorAll('li').length ) {\n              pricingContentLists[iL].classList.add('has-tooltip');\n            }\n          }\n        <\/script>\n                <\/div>\n  <\/div>\n\n\n\n            \n                  <\/div> \n      \n  <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":5486,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5489","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Saksbehandling for h\u00e5ndtering av kundehenvendelser | Koho PSA<\/title>\n<meta name=\"description\" content=\"Et saksbehandlingssystem for kundehenvendelser hjelper deg \u00e5 h\u00e5ndtere foresp\u00f8rsler mer effektivt og med \u00e5 yte bedre kundeservice.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kohopsa.com\/no\/funksjoner\/saksbehandling\/\" \/>\n<meta property=\"og:locale\" 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