Tilitoimisto Aarnio has improved its resource management with Koho PSA

Tilitoimisto Aarnio is a family-owned business providing comprehensive accounting and financial management services to entrepreneurs and companies of various sizes. With over 50 professionals on personnel, the company has been in operation for decades.

In 2017, Aarnio decided to switch to Koho PSA, as their previous accounting practice management software no longer met their needs.

“We chose Koho PSA because we wanted a simpler way to handle invoicing and track the distribution of work and workload,” says Teemu Aarnio, responsible for business development at Tilitoimisto Aarnio.

Balanced workloads improve employee well-being

The workload at Tilitoimisto Aarnio is particularly heavy during the financial statement season from January to April. Koho PSA has provided predictability in managing these workloads and has supported the distribution of client work and the onboarding of new customers. Additionally, Koho PSA has helped analyze client processes and identify errors, such as pricing issues.

“With Koho PSA’s workload estimates and tracking of actuals, we have been able to distribute work more evenly, which has improved our employees’ well-being. The workload is no longer based on guesses, but can now be assessed objectively using both forecasted and actual data,” explains Teemu Aarnio.

Koho PSA’s workload forecasts and realization tracking enable us to stay on top of employee workloads. We can now proactively react to workload changes, simplifying task organization.

Teemu Aarnio, Tilitoimisto Aarnio Oy

Tilitoimisto Aarnio has tried both Koho PSA’s automated and manual workload distribution features. They found that manual distribution suited their needs better because it allows them to anticipate whether certain tasks need to be accelerated or if clients should be moved between portfolios months in advance.

Koho PSA’s versatility is a huge advantage

“We have recommend Koho PSA to other accounting firms and even to our own clients. Koho PSA is an extremely versatile system that can be broadly customized to meet individual needs. In addition to resource management, Koho PSA simplifies invoicing, tracking of working hours, and managing balance sheets,” Teemu Aarnio concludes.

Aarnio has also been pleased with Koho PSA’s customer service: “Koho PSA and its team are flexible and respond quickly to our needs. Their customer service is extremely efficient and fast; sometimes problems are solved in as little as 30 minutes.”

Koho PSA has been an important tool in the development of Tilitoimisto Aarnio’s business and in improving employee well-being.

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